1367 S Sandhill Dr, Washington, UT 84780
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Here are some answers to Frequently Asked Questions.
Do I Have To Use The Repair Shop My Insurance Suggests?
No. This is referred to as a Direct Repair shop. You also don’t have to get multiple quotes for repairs. You just tell your insurance company where YOU want your car fixed!
The insurance companies make agreements with shops mostly to benefit themselves. For example, many times in these agreements the insurance has control over these repairs by streamlining their paperwork process as well as they may use aftermarket parts vs OEM parts to save money and can lead to lower quality work.
The shops that participate in these agreements like it because it is essentially guaranteed income.
The incentives for both parties is to potentially save money and keep more profit for themselves.
They may not be the best option for the highest quality outcome and lifetime warranty on the work performed.
Can You Give Me An Estimate Over The Phone From Photos?
Sorry, but we are unable to provide estimates over the phone or from photos. With the wide variety of vehicle types, it’s challenging to give an accurate estimate. Additionally, determining the extent of damage from a photo is very difficult. We can only provide an accurate quote when we inspect the vehicle in person.
Is My Vehicle a Total Loss If My Frame Is Damaged?
No, a damaged car’s frame is not automatically considered a total loss. The determining factor is whether the cost of repairs exceeds the insurance company’s assessed value of the vehicle. Nowadays, most cars are built with a unibody construction, meaning the frame and body are one unit. At Auto Body Central, our skilled technicians, equipped with our advanced computer measuring system, can restore your vehicle to its original factory specifications. If a section of the frame is beyond repair, we can simply replace that section. Trust us to bring your car back to its best condition.
Can You Match My Car's Paint Color?
At Auto Body Central, we excel in matching your car’s paint color. We have invested in the highest quality paint system available and continually upgrade our technology and equipment to ensure precise color matching for every vehicle. Our expertise lies in replicating factory finishes, making it the ultimate step in our restoration process.
Which Insurance Options Help Protect My Vehicle In The Event of an Accident?
At Auto Body Central, we understand the importance of keeping your vehicle safe and looking its best after an accident. That’s why we recommend a few insurance options that may not be included in your current coverage:
- Original Equipment Replacement Parts Rider.
- Original Equipment Glass Replacement Rider.
- Rental car coverage for a replacement vehicle while your car is being repaired.
Trust us to help protect your vehicle in the unfortunate event of a collision.
Do I Have To Pay A Deductible?
The amount of deductible you’re responsible for depends on your insurance policy. If you have broad collision coverage and you’re not at fault, your insurance company will likely waive your deductible. They determine fault based on your account of the accident when you make the claim and the accident report from the police department. If you’re unsure about your deductible, you can call your agent to find out if the deductible has been waived or if you’ll need to pay when you pick up your vehicle.
To Whom Do I Pay A Deductible?
If your deductible is not waived, you will need to pay Auto Body Central when you collect your vehicle. To find out if your deductible has been waived or if you are unsure about it, you can contact your agent who will inform you about your insurance company’s decision regarding your deductible.
Is There A Warranty on The Repairs To My Vehicle?
Yes, all repairs made by Auto Body Central are backed by a Lifetime Warranty.